Using a taxi in Vietnam is the best way to get around the cities and cover short distances due to its affordability, convenience, and door-to-door service. Here is a guide with everything you need to know about taxis in Vietnam:
- Using a taxi in Vietnam
- Motorbike taxis
- Reliable taxi companies
- Vietnam taxi price overview
- Taxi apps
- Renting a car with driver
- Vietnam taxi scams
Using a taxi in Vietnam
Taxis are a widely available and convenient way to travel around cities and towns in Vietnam’s. They are very affordable and with a door to door service, you don’t even need to consider using public buses. Communicating with taxi drivers can be a small challenge due to the language barrier, as most of them don’t speak English.
To overcome communication barriers, it is helpful to prepare in advance by having your destination written down in Vietnamese or on your phone. Taking a business card from your hotel is also useful for showing the address to the driver when returning. Taxis can be hailed on the street or found near major hotels and attractions, and hotels can assist in arranging taxis upon request.
While language barriers may exist, taxi drivers in tourist areas are accustomed to communicating with international visitors and may know a few basic English words. With some preparation and clear communication, using a taxi in Vietnam is very convenient means of transportation in Vietnam.
Motorbike taxis in Vietnam
In a country where motorbikes are abundant, it’s no surprise that motorbike taxis are a common mode of transportation in Vietnam. If you’re a solo traveler and not afraid of the exhilaration, it’s worth considering this option. Motorbike taxis, also known as “xe om,” are not only inexpensive but can also be faster than cars during peak traffic hours. However, the real appeal lies in the unique experience of immersing yourself in the bustling city traffic and traveling like a local, adding an authentic and thrilling touch to your trip.
Reliable taxi companies in Vietnam
There are several reliable taxi companies in Vietnam that are known for their professional service and reputable drivers. Here are some of the most well-known taxi companies:
- Mai Linh Taxi
- Vinasun Taxi
- Taxi Group
- Hanoi Taxi
Vietnam taxi price overview
Taxi fares are usually only determined by the distance covered, not the time spent on the journey. The cost can vary based on several factors, including the city you’re in, the taxi company you choose, the distance traveled, and the type of car you opt for, such as a 4-seat or 7-seater vehicle.
Taxi prices in Vietnam typically range between 11,000 (0.47 USD) and 20,000 VND (0.85 USD) per kilometer, depending on the mentioned variables. It is also worth mentioning that some taxi services offer discounted rates for longer distances, charging less per kilometer beyond a certain threshold.
On average, the taxi price per kilometer in Vietnam is around 15,000 VND (around 0.64 USD).
Taxi apps in Vietnam
Taxi apps have gained immense popularity in Vietnam, with Grab being the most widely used platform. Other prominent taxi app companies in the country include Gojek and Be. While Grab is the top choice for most users, having the other apps installed can be helpful during peak hours in big cities when taxis are in high demand or when traveling to more remote areas where finding a taxi through an app might be challenging.
Using taxi apps in Vietnam is straightforward. After installing the app on your phone, it’s important to have a Vietnamese SIM card to ensure communication with the driver and access to the internet for ordering rides (read here how to buy a SIM card in Vietnam). In the app, you simply enter your starting location and destination. The app provides options for different types of vehicles, including motorbikes, and displays the price upfront for convenient decision-making. Payment can be made in cash or by adding a credit card to the app for automatic payment processing.
Renting a car with driver
Renting a car with a driver in Vietnam offers a different experience compared to taking a taxi. While taxis provide point-to-point transportation for shorter rides, renting a car with a driver is suitable for longer durations. Due to strict regulations in Vietnam, renting a car typically includes a driver, as foreigners are not allowed to drive themself without the right paperwork. And it would be the best and most convenient option for for travelers anyway, as you do not have to navigate through the chaotic traffic.
Renting a car with a driver in Vietnam is not only hassle-free but also cost-effective. It serves various purposes, such as traveling longer distances between cities as an alternative to buses or trains. Additionally, it can be a great option for personalized tours, allowing you to explore multiple destinations and even embark on multi-day journeys.
Vietnam taxi scams
Taxis, unfortunately, have a mixed reputation worldwide, and while taxi scams do occur in Vietnam, they may not be as prevalent as you might assume. The government in Vietnam has implemented strict measures to combat taxi scams, imposing heavy fines on drivers caught deceiving foreign tourists. Nonetheless, it is important to be aware of common taxi scams, such as not giving the correct change, refusing to use the taxi meter, and overcharging for airport fees.
- “Change Switch”: The driver may pretend that you gave a smaller bill and return less change than you are owed. To avoid this, always double-check your money and be clear about the amount you handed over.
- “Meter Manipulation”: Some drivers may refuse to use the taxi meter or manipulate it to charge higher fares. Insist on using the meter, and if they refuse, consider finding another taxi.
- “Excessive Airport Fees”: While most airports charge a standard fee of around 10,000 VND, some dishonest drivers may overcharge you for airport transfers. It is advisable to be aware of the standard fee and only pay the appropriate amount.
- “Fake Taxis”: Be cautious of unlicensed or fake taxis that may look similar to legitimate ones. Stick to reputable taxi companies or rely on recommended services to ensure your safety and avoid scams.
To avoid falling victim to scams, it is advisable to use taxis from reliable companies, although this is not a foolproof guarantee. Another option is to utilize taxi apps that provide transparent pricing and a convenient booking process. Additionally, checking our overview of average taxi prices in Vietnam can help you gauge whether you are being charged a fair fare.
